EDI e-customer support

Would you like to speak German?
Would you like to work in international atmosphere?
Do you have knowledge of EDI?
Be part of a new project and cooperate with colleagues around the world!
We are a new established team (in 2016) and we are looking for two more colleagues who will join our great team!

What would be your tasks?

  • Responsibility of complete rollout process of EDI connections
  • Provide functional advice for partner
  • Receive, register, prioritize, forward, track and clarify incidents (incident ownership)
  • Configure process system in provided tools, i.e. EDIBASE
  • Perform changes to existing EDI converters
  • Creation of new EDI converters based on the message guidelines/formats provided by the customer by using XSLT
  • User support per phone and e-mail as well as monitoring functional mailboxes

You can look forward to:

  • friendly, helpful team and positive atmosphere
  • flexible working hours and possibility to work from home
  • positive and supportive supervisor
  • relax rooms
  • team buildings
  • internal trainings
  • language curses

What should suitable candidate have/know:

  • German: advanced in speaking, reading and writing
  • English: advanced with focus on reading and writing
  • Advanced EDI knowledge (EDI standards like EDIFACT, XML, IDOC, and others)
  • EDI Converter know-how
  • Knowledge of supply chain processes as advantage
  • Good communication skills in speaking and writing
  • Excel/Word: advanced
  • Desired team worker, sociable and cooperative person, who is quality oriented

We also offer:

  • 5 weeks of vacation, flexible working hours, home office and company nursery schools in Prague and Ostrava for work life balance
  • variable bonus once per a year
  • an individual budget of min. 24,000 CZK which you can turn into a combination of up to 8 days of extra holidays, cafeteria points or pension and/or life insurance
  • meal vouchers
  • possibility to become a Siemens shareholder and get free stocks
  • various discounts and offers

Information about the vacancy

Job location

Siemensova 2715/1, 155 00  Praha-Stodůlky, Czech Republic

Employment type

Full-time work

Type of employment

Employment contract

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (advanced), German (advanced)

Posted by

Siemens s.r.o.



Siemens s.r.o.
Tereza Jägerová, tereza.jaegerova@siemens.com
Siemensova 1
155 00  Praha 13-Stodůlky
Česká republika