Application Owner Support - Praha/Ostrava

For our Operations team in Prague we are looking for new member who will support HR tool called Avature.

In general we expect you to have:

- Ability to work in a fast-paced environment and adapt to frequent change
- Strong communication skills and customer orientation
- Analytical skills
- Language skills: English B2-C1, German is advantage
- Knowledge of Avature tool is advantage

Application support will comprise:

- Collaborate and consult with process owner / business on functional requirements
- Support process owner in ensuring and monitoring service operations
- Contact person for development team for - clarification with regards to requirements
- Set up and maintain all mandatory documentation
- Ensure and prepare updates of all regulatory requirements
- Defines (global) mandatory service levels and corresponding KPIs
- Ensures effective knowledge and best practice sharing across the service delivery organization
- Drives development, implementation and improvement of global IT solutions
- Be of assistance to support agents.

We can offer you:

- 5 weeks holiday; flexible working hours; home office and company nursery schools in Prague and Ostrava for a good work-life balance
- Individual benefits of min. 24,000 CZK which you can turn into a combination of up to 8 extra days of holiday; cafeteria points or pension and/or life insurance
- company canteen supplement
- possibility of becoming a Siemens shareholder with free stocks
- various discounts and offers

Information about the vacancy

Job location

Siemensova 2715/1, 155 00  Praha-Stodůlky, Czech Republic

Employment type

Full-time work

Type of employment

Employment contract

Benefits

Bonuses, contributions to the pension / life insurance, flexible start/end of working hours, meal tickets / catering allowance, educational courses, training, company catering, cafeteria, contribution to sport / culture / leisure, education allowance, corporate events, more than 5 weeks of vacation

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (advanced)

Posted by

Siemens s.r.o.

 

Contact

Siemens s.r.o.
Zuzana Kleinová
Phone: +420 727 896 641