1st Level Support of Logistics Tool - Onboarding project

Are you looking for a job where you can use English or German on a daily basis? Do you want to work in logistics? Not afraid to pick up the phone and call abroad? Can you demonstrate a high level of diligence? If you answered YES to all of these questions, feel free to read on to find out more..

We are looking for new colleagues to join the logistics department in our shared service center, who will be responsible for connecting suppliers to our new logistics system. What does this mean? It's a process of training each supplier on how to use the system, answering their questions, and helping to resolve any related issues. It is therefore essential to understand the system - we will of course train you here. We use this new platform at Siemens for ordering and organizing international and domestic shipments. This is an interesting and quite complex process involving communication with carriers, suppliers, our production sites, IT, etc. If you successfully complete this project (1 year), we will be happy to offer you other opportunities in logistics.

Do you have any previous work experience? Then we are looking for you, as you can bring a lot of interesting ideas to our team and get involved in continuous process improvement. Are you a recent graduate with no previous experience? No problem - we would also welcome you if you speak English or German and have the desire to work on yourself.

So, what would be your job description?

  • Daily communication with suppliers to register a supplier for a given supplier, organizing training for suppliers
  • Working with internal systems to check and input all data
  • Supporting the supplier during the connection to the system (mainly by phone or email)
  • Communication with Siemens internal departments from all over the world

What do we expect from the Logistic Tool Support Specialist?

  • Experience in customer support and/or Logistics oriented roles is welcomed
  • Open minded approach to challenges and willingness to find the best solution that will lead to customer satisfaction
  • Responsible and proactive approach to work, desire to understand and learn the end to end Logistics process
  • Flexibility and quick respond habits – the ordering system is crucial for the flow of goods and smooth run of production therefore every issue has to be solved as soon as possible.
  • Above average soft skills expected - professional communication, time oriented performance, fast decision making in problem solving, structured, capable to understand the problem and to find the best solution for it
  • Knowledge of ordering systems or tracking and ticketing solutions and other process automation tools is a benefit
  • Passion for customer support and be ready to become part of Siemens family
  • Very good knowledge of English and at least intermediate level of German

What is our standard?

  • 5 weeks of vacation (up to 8 extra days can be purchased from the benefits budget)
  • Flexible working hours with a fixed core from 10:00-14:00
  • home office with 100 CZK net/day allowance
  • annual bonus with the possibility of transfer to cafeteria
  • meal e-vouchers worth 90 CZK/day
  • MultiSport card at a discounted price
  • annual cafeteria budget of at least CZK 24,000 with any use on the benefit-plus website (e.g. holidays, language course, cultural and sporting events, etc.)
  • contribution to life insurance or pension insurance paid from benefits
  • company kindergartens in Prague and Ostrava
  • the opportunity to become a Siemens shareholder and receive free shares

Information about the vacancy

Job location

Siemensova 2715/1, 155 00  Praha-Stodůlky, Czech Republic

Employment type

Full-time work

Type of employment

Employment contract

Duration of employment

Limited (temporary)

Benefits

Bonuses, contribution holiday, cell phone, discount on company products / services, notebook, contributions to the pension / life insurance, flexible start/end of working hours, meal tickets / catering allowance, holidays 5 weeks, educational courses, training, corporate preschool, contribution to sport / culture / leisure, occasional work from home, individual budget for personal growth

Required education

Secondary education or professional training with a school-leaving exam

Required languages

English (advanced), German (intermediate)

Posted by

Siemens s.r.o.

 

Contact

Siemens s.r.o.
Roland Mádlo
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